The healthcare revenue cycle is being rewritten by AI.
Will you lead the change, or be replaced by it?
This free Introduction to Revenue Cycle Management & AI course is the same operator playbook I use with providers and managed services organizations every day. In about an hour, you'll understand how the foundations of U.S. healthcare revenue cycle work, where generative and agentic AI are transforming the industry, and exactly how to position yourself as the professional leadership is hiring next.
You can feel it already. The job descriptions are changing.
If you're a college graduate, a coder, an analyst, a billing supervisor, or a manager who has felt the floor shift this past year, you're not imagining it. Generative AI is rewriting prior auths in seconds. Agentic AI is working denials queues overnight. Payers are deploying models faster than most providers can document them.
The professionals who will thrive aren't the ones who can do the tasks AI is automating. They're the ones who can read a revenue cycle, quantify the leakage, and tell leadership exactly where to point the AI next. That's a different skill.
That's the gap this free course closes. It's the same first step my full certification students take, and it's yours, at no cost, while we open the first wave of seats.
Moses B. Landon, MBA, EHRC, SA, FACHDM
Founder, MB Landon Consulting · Health Data Management contributor · 20+ years inside provider and payer revenue operations.
"The next advantage will come from treating revenue code data as real-time fuel for AI platforms that can sense, decide and act across the revenue cycle, to reduce cost-to-collect, boost net collection rates and unlock working capital."
Five short lessons. One whole new lens on healthcare.
Pulled directly from Module 1 of the full RCM Consultant Certification. To keep the content free, we ask you to join the newsletter; that's it. You'll get instant access to every lesson below, plus occasional industry updates, announcements, and articles. Unsubscribe anytime.
The U.S. Healthcare Ecosystem
Five stakeholders. Five conflicting incentives. One reason every workflow looks broken.
- ·Providers, payers, patients, employers, regulators: what each one is actually optimizing for
- ·Why the same claim is profitable for one party and a loss for another
- ·Where AI changes the balance of power between payer and provider
The Revenue Cycle End-to-End
Front-end, middle, back-end, and the leakage points hiding inside each one.
- ·Scheduling → registration → eligibility → prior auth → coding → billing → A/R → denials → collections
- ·The KPIs leadership actually watches (and the ones they should)
- ·Where generative AI is already removing whole job categories
Stakeholder Incentives & Conflicts
A consultant who can't explain why each party behaves the way they do will never design a durable fix.
- ·Provider net revenue vs. payer medical loss ratio
- ·Why denials, downgrades, and delays are features, not bugs, of the payer model
- ·How to frame a recommendation a CFO will actually fund
Essential RCM Vocabulary
EOB, ERA, 270/271, 837, 835, NCCI, MUE, CDI, AR>90, NPR. Understand and speak the language with confidence.
- ·The 30 acronyms you'll hear in every meeting
- ·What each one really means in operator terms
- ·How to use them so you sound like a consultant, not a candidate
Where AI Fits: Now and Next
The honest map of generative vs. agentic AI across the cycle, and the human roles that get more valuable, not less.
- ·What AI is genuinely good at today (and where it still fails)
- ·Agentic workflows for denials, prior auth, and patient access
- ·The three skills that make you an AI-proficient leader
If you've ever thought "I should understand this better," start here.
Aspiring professionals
Recent or upcoming graduates who want a real career path inside healthcare without going clinical.
Current RCM staff
Coders, billers, analysts, and access-team leads who want to move from task work to consultative leadership before AI does it for them.
Adjacent professionals
Tech, ops, finance, and product people moving into healthcare who need fluency fast, without the textbook.
You'll be able to:
- →Gain an understanding of the U.S. healthcare revenue cycle
- →Spot the three or four places in any provider org where AI will create the most leverage
- →Use the working vocabulary of an RCM consultant in interviews and/or networking
- →Decide, with confidence, whether the full certification is your next move
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- · Instant access, no credit card, no waitlist
- · Includes the "Surge in Claim Denials" executive guide
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